FAQs
Since we entered the natural stone industry twenty years ago, we have fielded numerous inquiries. These are the most often asked questions, although we were unable to include them all. Our subject matter experts respond to all questions.
These and other questions can be answered by the great team at our sales service locations or online.At the same time we would be delighted to meet you and personally give this service. You can easily discover our location from here.
Absolutely. We offer customization services to meet the specific needs of our clients. Whether it’s size, shape, finish, or design, we work closely with you to achieve the desired outcome. We have CAD design team.
We provide comprehensive delivery and online installation services. Our team ensures that the products are delivered on time.We put a label and installation direction on each piece of produced stone to facilitate the construction party to quickly find the installation plan. thereby minimizing disruption to your project time.
Sustainability is integral to our business. We use eco-friendly practices in our factory, recycle water and waste materials, and are committed to reducing our carbon footprint through continuous improvements in our processes.
We encourage clients to order in large quantities to reduce costs, but we also accept trial orders, such as a minimum of 50 square meters for marble tiles and 70-100 square meters for marble slabs.
Yes, we provide excellent after-sales services, including maintenance advice, troubleshooting, and prompt response to any concerns our customers may have. Your satisfaction is our priority.
We would be happy to. We have a portfolio of successful projects that we can share with you, showcasing our work in various high-end properties. Please contact us for more details.
You can request a quote by contacting Century Star sales team with your project details. We will provide you with a detailed proposal and quote based on your specific needs. Click here
Yes, we do provide product samples of artificial stone (artificial stone).
We can also provide natural stones, but due to their uneven color distribution. Picking boards based solely on sample inspection can cause confusion later on. Therefore, we recommend that customers choose natural stone slabs online or in our factory.Get free sample.
When the consignee information is complete, we usually arrange to send the sample the next day, and it usually arrives in 5-8 days.
If we pay the courier fee, we will send it out the next day after receiving it. It usually takes 5-8 days to get it to you. The exact number of days in transit is dependent on your location.
Lot of the time, misinformed people say this. Knowing the features and kind of stone you are thinking about as well as its intended application is essential. Impregnating sealers, made possible by modern technology, give some natural stone types more stain resistance. Many years of enjoyment will be had from your stone surface with common sense and appropriate care and maintenance.Get additional information about natural stone care by going here.
This is the process of polishing two opposing faces of a stone slab to create a mirror-image effect with the stone’s pattern, similar to butterfly wings opening. This is an excellent look for wall panels. Lean more about bookmatch.
The price of natural stone does not indicate quality or durability. Several factors determine natural stone prices, with supply and demand being the most significant. For example, a stone that is very unique and in high demand from all over the world will naturally command a higher price. Other factors influencing the final price include quarry size and output, quarry location, and quarrying and processing techniques. Some of the most expensive natural stones in the world are also the most fragile and difficult to work with, but they are highly valued for their distinctive beauty.
First and foremost, quality. Our stringent quality control procedures include buying from reliable quarries, carrying out in-depth production inspections, and giving our clients comprehensive product information. Quality contral
Use a squeegee after each use to lessen soap scum in the shower or other damp places. Use an approved non-acidic soap scum remover to remove soap scum; these are sold at retail outlets or through your neighborhood tile and stone dealer.
Our factory is located in China. For specific location details, please contact our sales team.
Here are some often asked questions regarding our imitation quartz stone products, which include kitchen worktops, benchtops, vanity tops, and bartops, to help our clients even more:
Blend of colors, resins and natural quartz crystals make up quartz countertops. Because of this makeup, they are incredibly robust, non-porous, and scratch- and stain-resistant.
Quartz counter is low-maintenance. Just wash with gentle soap and water; do not use pads or harsh cleaners. Using a delicate cloth and a mild home cleanser, tackle difficult spots.
Although quartz can tolerate some heat, it’s best to shield the surface from intense heat that might harm or discolor it using trivets or hot pads.
To fit your particular design tastes, we do provide a large selection of colors, patterns, and edge profiles. We can also provide bespoke cutting and shaping to suit your particular requirements.
Our lead time varies according to the volume of the order and the necessary customizing. Orders can usually be fulfilled in one to three weeks, so delivery is on schedule without sacrificing quality.
A lot of times, the phrases “countertop” and “benchtop” are used synonymously. But while counters can be used in kitchens, toilets, and bars, benchtops usually relate to surfaces in kitchens or work spaces.
A great option for bathrooms, quartz vanity tops are incredibly robust and resistant to stains, discoloration, and moisture. Quartz cracks less readily and doesn’t need sealing as genuine stone does.
Quartz bartops do resist stains, scratches, and spills and are made to last a lot of use. For busy places like pubs and restaurants, their non-porous surface makes cleaning and maintenance simple.
With no doubt. Hygienic and non-porous, quartz kitchen worktops are suitable for food preparation. They also resist stains from everyday culinary materials including oils, wine, and coffee.
Non-porous surface, quartz kitchen worktops withstand stains and germs better than granite. They don’t need to be sealed, hence they also need less upkeep. Granite has inherent variances, but quartz provides more consistent patterns and color choices.
No, We do not recommend using engineered stone for BBQ tops.Darker granites are the best options for these areas.
Granite and engineered quartz stone are extremely scratch-resistant but not scratch-proof. We recommend that you do not cut your stone countertops. You’ll also blunt your knives. Always use a cutting board.
Marbles, travertine, and other softer stones scratch more easily, so avoid cutting on them.
Quartz refers to man-made / Engineered stones,(有链接） not natural stones. Quartzite is a natural stone with similar, if not stronger, physical-mechanical properties to granite. Depending on the type, you can use quartzite both internally and externally. Quartzite, particularly Brazilian quartzite, can provide colors and veining similar to marble while also providing the added benefit of granite durability.
Marble install includes surface preparation, cutting and fitting, adhesive application, grouting, and polishing. When cutting, use precise tools, make sure the substrate is level and clean, and use a premium thinset mortar. Lay the marble, then seal it to preserve it and grout the seams with non-sanded grout.
Flexible, highly adhering thinset mortar designed especially for marble should be used. Ordinary cement-based adhesives should be avoided since marble may not react well to them.
Qualified installation does guarantee lifespan, sealing, and correct fitment. Skilled installers can manage the dexterity and attention needed with marble.
Marble may get dull from normal wear and tear or etching from acidic materials. It can be polished back to its former brilliance.
Trivet or hot pad is the ideal way to avoid possible heat shock that might harm the marble surface.
Standard sizes of our marble tiles are 12×12, 18×18, and 24×24 inches. Also available upon request are custom sizes. Various aesthetic tastes can be accommodated by finishes including polished, honed, tumbled, and brushed.
Marble is a naturally occurring stone, hence color diversity is natural and adds to its appeal. In order to preserve a harmonic appearance, we make sure that every batch of tiles is precisely matched. Before choosing, customers can go at samples to see the range of options.
Marble tiles are indeed adaptable and may be used for walls and floors in living spaces, kitchens, bathrooms, and even as backsplashes.
Marble may be used for kitchen counters; but, to avoid stains and scratches, it needs to be maintained carefully. Use trivets and chopping boards to shield the surface and make sure sealing is done often.
Marble is perfect for fireplaces, bathroom vanities, sinks, countertops, and wall cladding. It elevates these places and improves the whole look.
While marble may be utilized in busy places like hallways and entrances, it can eventually get worn. Put carpets in the busiest spots and think about an honed finish for increased scratch resistance.
Depending on usage and moisture exposure, marble should normally be sealed every six to twelve months. Particularly busy and heavily used places might need more regular sealing.
Use non-abrasive, pH-neutral cleansers made especially for marble. Steer clear of alkaline or acidic cleansers as they can etch and harm the surface.
To stop scratches, use trivets, placemats, and coasters beneath things. In high-traffic areas, utilize protective mats and refrain from dragging bulky objects over marble surfaces.
Yes, marble may be used in damp places; but, to avoid water damage and stains, it has to be sealed and maintained correctly. Spot spills right away and preserve the marble with a thorough sealant.
Yes, provided you select a marble kind meant for outside usage and make sure it is weatherproofed. The weathering of outdoor marble makes maintenance more frequent.
Barrier of protection should be regularly created by sealing the marble. Don’t leave standing water on the surface; clean up spills right away.
Professional marble stain remover or a poultice of baking soda and water work well. Spot the stain with the poultice, wrap it in plastic wrap, and let it sit for twenty-four to eighty hours. Rinse and completely dry the area.
Matte finish gives honed marble a more muted appearance; a glossy finish brings out the colors and patterns in the stone. Because it is less slick and better at hiding blemishes, honed marble works well as flooring.
Marble can break under tremendous pressure or force, although it is generally resilient. Care and installation done correctly can reduce the possibility of cracks.
Marble-specific product used regularly helps keep the shine. One expert polishing every year can restore the surface in severely worn regions.
Scatter a few drops of water over the marble surface to conduct a water test. It is time to re-seal if, in a few minutes, the water absorbs and darkens the marble.
Steer clear of heavy things being dragged over the surface, acidic or abrasive cleansers, and direct fires or high heat exposure to marble. To keep it looking good, use coasters, mats, and sealants.
Professional installers of quartzite should be used. After measuring the area, the quartzite slabs are cut to size, the edges are polished, and the slabs are fastened in place using the proper adhesives and sealants. For a smooth finish using the right adhesives and sealants, leveling and alignment are essential. A smooth finish depends critically on alignment and leveling done correctly.
I want to install quartzite myself.It is always advised to engage experts even though quartzite may be installed by oneself. Because quartzite is so tough, shaping and cutting it can be challenging without certain equipment and knowledge. Damage or less than satisfactory outcomes might happen from improper installation.
In fact, because of its low porosity, hardness, and heat resistance, quartzite is a great countertop material. Comparing it to other natural stones, it is less prone to scratch or stain and can tolerate high heat from pots and pans.
Can one use quartzite in bathrooms?Really. Because quartzite resists moisture and looks wonderful, it’s a terrific choice for flooring, shower walls, and bathroom counters. Its longevity in damp settings is increased by proper sealing.
The answer is Given its weather, UV, and durability, quartzite is, in fact, perfect for outdoor application. With little color fading or weather damage, it may be utilized for patios, walks, pool surrounds, and external cladding.
Because quartzite is so firm, it works well in busy spaces like kitchens and corridors.
Quartzite won’t fade all that much over time because it resists UV light. Regular cleaning and upkeep, nevertheless, will help maintain its look.
The kind of sealant and porosity of quartzite determine how often it has to be sealed. Maintaining its surface integrity and stain resistance usually calls for sealing once a year. Higher porosity quartzites might need sealing more often.
Steer clear of strong chemicals that can harm the surface and abrasive cleansers as well as acidic materials like vinegar or lemon juice. To avoid scratches, also use cutting boards and hot pads or trivets to shield hot equipment.
Pour warm water and a little soap or stone-specific cleaning over quartzite. Sponge or soft cloth the surface. Tougher stains can be treated with a solution of baking soda and water, then gently scrubbed and rinsed.
Apply a professional stone poultice product or a poultice prepared with baking soda and water for most stains. Spread it over the stain, cover with plastic wrap, and let it sit for 24 to 48 hours before removing it. Should stains remain obstinate, repeat as needed.
Bleach and other strong chemicals should never be used on quartzite because they can erode the sealant and harm the stone’s surface. Refer to pH-neutral cleaning products made especially for natural stone.
Hardness- and durability-wise, quartzite is similar to granite. Both are incredibly heat- and scratch-resistant, although quartzite often has a more marble-like look and comparable strength.
Hard as it is, quartzite doesn’t chip or crack. Like any other natural stone, it can be damaged, nevertheless, by strong blows or too much power. Damage risk is lowered by appropriate handling and installation.
Yes, there are many different colors of quartzite, from more vivid shades like pinks, greens, and blues to pure whites and grays. The many mineral imperfections in the stone provide it variation and plenty of alternatives to suit any design style.
Because quartzite forms naturally, slabs can have different patterns and hues. Its particular appeal stems in part from this variety. It is best to see and choose the real slabs for your project to be sure you are happy with the design.
Generally speaking, quartzite costs more than certain other natural stones like granite or marble because of its durability, distinctive look, and difficulty of mining and processing. The investment is well worth the long-term advantages and low maintenance needs, though.
Indeed, putting in quartzite may raise the value of your house considerably. Potential purchasers find its opulent look and robustness to be enticing, hence it is a wise investment for both enjoyment and resale value.
Being a natural stone, the mining and processing of quartzite have less of an environmental effect than those of manufactured materials. Furthermore, it is a better option for interior settings since it does not release dangerous VOCs (volatile organic compounds).
Indeed, quartzite is a hygienic surface for food preparation since, when sealed properly, it is non-porous. A necessary quality for kitchen counters, its solid, hard surface keeps germs out.
Buy only from reliable vendors that offer thorough details on the origin, quality, and characteristics of the stone. If at all feasible, ask for samples and stop by the supplier’s showroom to see the slabs up close.
To be sure the quartzite complements your design concept, think about its color, pattern, and finish. If it fits your planned usage, assess its porosity and hardness. To determine quality further, find out the reputation of the supplier and the place of origin of the stone.
To stop quartzite from chipping and breaking, handle it gently. Assure that the slabs are securely fastened and firmly supported by using the right lifting equipment and transportation techniques. For secure handling and installation, we advise using qualified stone handlers.
Our mosaics are made of marble, glass, metal, ceramics, and natural stone, among other elements. Every material has special aesthetic and useful qualities to meet various design requirements.
One sort of mosaic tile cut by a high-pressure waterjet is a waterjet mosaic. Complex and accurate designs made possible by this technology are not feasible with conventional cutting techniques, producing distinctive and detailed patterns.Which shapes and sizes are your mosaic tiles offered in? Our mosaic tiles are available in a range of sizes; they usually start at 1×1 inches and go up to 3×3 inches or more. Forms to suit certain design needs include squares, rectangles, hexagons, arabesques, and unique forms.
n kitchens, bathrooms, backsplashes, swimming pools, and accent walls, mosaic tiles do really look great both on the floor and on the walls.
Indeed, damp places can use our mosaic tiles. For longevity and maintenance ease, we advise utilizing non-porous materials in these places, including glass or treated stone mosaics.
Some waterjet mosaics work outside, particularly those composed of sturdy elements like metal and some stones. They could, however, need more upkeep and weather protection than treatments indoors.
The material of the mosaic determines its maintenance. Usually, a moderate, pH-neutral cleanser used on a daily basis is enough. Periodically sealing stone mosaics might be needed to keep them free of moisture and stains. Steer clear of abrasive cleansers to prevent scratches.
Our strict quality control processes include inspections of the general craftsmanship, adhesive strength, and color consistency. To make sure every batch meets our high standards, it is examined before shipping.
Yes, we are able to send samples of our mosaic tiles so you may view the materials, colors, and workmanship before deciding.
The steps in installing mosaic tiles are prepping the surface, putting on adhesive, positioning the mosaic sheets precisely, and grouting. For the greatest outcomes, especially with intricate patterns and designs, it is advised to hire qualified installers.
Inherent color differences in natural materials like stone contribute to their appeal. For a harmonious overall look, we carefully choose and match tiles; clients may examine samples to see the variety of options.
The project location and the availability of the chosen mosaics determine delivery timelines. 4 to 6 weeks are usually needed for manufacture and delivery. We will give you a thorough schedule when you place your order.
We do, in fact, provide mosaic tile custom designs. Working together, you and our design team may produce distinctive patterns, colors, and forms that fit your particular project needs and vision.
Patterns in vogue include subway, arabesque, hexagon, and herringbone. There are many more design options available since common colors include anything from bright blues, greens, and metallics to traditional whites and neutrals.For a stronger impact, choose more vivid and striking color combinations.
Mosaic tiles are meticulously packed in cushioned, reinforced boxes to avoid breakage in shipment. Every cargo is handled and labeled with care to guarantee it gets to its destination without incident.